Patten Primary Care
30 Houlton Street
Patten, Maine 04765

Houlton Open Access
'Walk In Care'
59 Bangor Street
Houlton, Maine 04730

Houlton Dental Care
59 Bangor Street
Houlton, Maine 04730

Houlton Primary Care
59 Bangor Street
Houlton, Maine 04730

Houlton Occupational Med
59 Bangor Street
Houlton, Maine 04730

Millinocket Primary Care
50 Summer Street
Millinocket, Maine 04462

Millinocket Dental Care
50 Summer Street
Millinocket, Maine 04462

Island Falls Primary Care
1300 Crystal Road
Island Falls, Maine 04747

Ashland Primary Care
33 Walker St.
Ashland, Maine 04732

Ashland Dental Care
33 Walker St.
Ashland, Maine 04732

Patient’s Bill of Rights

Patient’s Bill of Rights and Responsibilities

You have the right:
• To be treated with full respect for your dignity and privacy
• To receive considerate and respectful care
• To understand and give informed consent to your medical treatment
• To refuse care by students or other staff and to refuse to participate in research,
without it affecting your medical care
• To expect that all communications and records pertaining to your care be treated
as confidential
• To expect that, within its capacity, Katahdin Valley Health Center must make
reasonable response to your request for services
• To obtain information as to any relationships Katahdin Valley Health Center has
with other health care and educational institutions
• To expect reasonable continuity of care
• To examine and receive an explanation and itemization of your bill
• To know which Katahdin Valley Health Center rules and regulations apply to your
conduct as a patient

You have the responsibility:
• To communicate concerns, problems or dissatisfactions with management
• To maintain your health and be a wise consumer of health services
• To be honest and forthcoming with your provider
• To comply with prescribed medical treatment or to inform your provider if you
cannot comply
• To inform Katahdin Valley Health Center of changes in your name, address, tele
phone number, accurate billing information, and/or insurance coverage
• To treat Katahdin Valley Health Center staff with full respect and remain in
compliance with Katahdin Valley Health Center’s Safety and Zero Tolerance for
Violence Policies *
• To keep scheduled appointments and notify us if you cannot keep an appointment
• To understand that release of medical information requires written permission
from you

* Copies of referenced policies available upon request.

–Approved by KVHC Board of Directors 12-7-11